Remote Medical Customer Service Agent

Company: VirtualVocations
Location: Olympia
Posted on: April 4, 2025

Job Description:

A company is looking for a Remote Medical Customer Service Specialist.
Key Responsibilities

Responds to customer inquiries through various communication channels, providing accurate information
Clarifies and resolves customer issues by identifying needs and implementing effective solutions
Documents all interactions in the CRM system and adheres to quality standards and performance metrics

Required Qualifications

H.S. Diploma or GED required
Associate Degree or some college coursework in a related field preferred
1-2 years of customer service experience required, preferably in a call center or help desk environment
Familiarity with CRM software and customer service tools preferred

Keywords: VirtualVocations, Olympia , Remote Medical Customer Service Agent, Healthcare , Olympia, Washington

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