Help Desk Administrator
Company: VirtualVocations
Location: Olympia
Posted on: March 30, 2025
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Job Description:
A company is looking for a Help Desk Admin to provide technical
support and assist in merging help desk operations.
Key Responsibilities:
Provide technical support to end-users for hardware, software, and
network issues
Assist in merging two help desks for a seamless transition
Utilize Active Directory for user management and troubleshoot
issues
Required Qualifications:
Experience in mixed Tiers 1 and 2 support
Active Directory experience is required
Familiarity with MIIM for handling terminations
Experience with desktop support and multitasking
Knowledge of Azure, ServiceNow, Jira, and Citrix is a plus
Keywords: VirtualVocations, Olympia , Help Desk Administrator, Other , Olympia, Washington
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