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Candidate Support Specialist

Company: VirtualVocations
Location: Olympia
Posted on: March 23, 2025

Job Description:

A company is looking for a Candidate Support Specialist.



Key Responsibilities

Provide inbound and outbound customer service support to candidates via phone, email, and chat
Act as the first point of contact for candidates, resolving issues by coordinating with relevant teams
Assist the delivery operations team with administrative tasks and ensure adherence to company protocols


Required Qualifications

At least 1 year of experience in a professional, virtual contact center or similar environment
Proficient in Microsoft Office, Zoom, Salesforce.com, Zendesk, Jira, and similar platforms
Ability to interpret complex information and manage multiple tasks simultaneously
Fluency in French Canadian and Spanish is preferred but not mandatory
Must be able to work 4-6 hours per day during business hours in Eastern or Central time zones

Keywords: VirtualVocations, Olympia , Candidate Support Specialist, Other , Olympia, Washington

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